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EBU Featuring BDR, Day 2

Date:  10/9/2019  8:00 AM-5:00 PM
Location:  Raleigh, NC

EBU Featuring BDR
Installer Excellence: Exceeding Expectations

Day 2: For Owners, Installers, and Sales Staff

During the second day of class we will work through a series of breakout exercises as a group to determine how sales can help installation, how installation can help sales, and how all of us can work together as a team to eliminate callbacks, drive customer satisfaction, and generate referral leads. 

Note: Salespeople’s books (Day 2 only) contain only sales team-related materials (sections 6-10) of the class.

Class Outline

  • Relationship Between
    Sales & Installation

  • Warranty and Call Backs

  • Customer Skills

  • Marketing Ourselves & Driving Referrals

  • Implementation


Who Should Attend

Salespeople & Day 1 attendees (owners, installers, replacement techs, foremen, and other revenue generators involved in the installation process).

Pricing (Covers Both Days of 2-day Session)

Standard Dealers $800.00 per person.
Silver Star Dealers $700.00 per person.
Silver Star Elite Dealers $600.00 per person.

Tuition will cover lunch each day. Tuition can be financed over four months starting in October 2019.


DoubleTree by Hilton Hotel Raleigh-Cary
500 Caitboo Ave.
Cary, North Carolina27518

Register below or contact your Epting Territory Manager for more details!

Download Info Flyer

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