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EBU Featuring BDR, Day 1

Date:  4/10/2019  8:30 AM-4:30 PM
Location:  Columbia, SC

EBU Featuring BDR
Installer Excellence: Exceeding Expectations

Day 1: For Owners and Installation Personnel

Installers will learn how to perform their job better, understand the importance of customer satisfaction, and develop the skills to advance in their profession, all of which will increase their job satisfaction. With well-trained installers, dealers will be able to make the transition from a contractor to a retailer who runs a sales-driven company.

Note: Owner/Installer books (Days 1&2) contain all sections that are covered in the class.

Class Outline

  • Class Mission

  • Top Gun

  • Basic Business & Time Management

  • Replacement

  • Duct Design

     

Who Should Attend

Owners, installers, replacement techs, foremen, & other revenue generators involved in the installation process. Note: While owners are encouraged to attend, the focus of the class is on the installer. Owners should attend to learn the strategies being taught and encourage implementation after class.

Pricing (Covers Both Days of 2-day Session)

Standard Dealers $800.00 per person.
Silver Star Dealers $700.00 per person.
Silver Star Elite Dealers $600.00 per person.

Tuition will cover lunch each day. Tuition can be financed over four months starting in April 2019.

Location

Embassy Suites
200 Stoneridge Dr.
Columbia, SC 29210

Register below or contact your Epting Territory Manager for more details!

Register Now

EBU Featuring BDR, Day 2

Date:  4/11/2019  8:30 AM-4:30 PM
Location:  Columbia, SC

EBU Featuring BDR
Installer Excellence: Exceeding Expectations

Day 2: For Owners, Installers, and Sales Staff

During the second day of class we will work through a series of breakout exercises as a group to determine how sales can help installation, how installation can help sales, and how all of us can work together as a team to eliminate callbacks, drive customer satisfaction, and generate referral leads. 

Note: Salespeople’s books (Day 2 only) contain only sales team-related materials (sections 6-10) of the class.

Class Outline

  • Relationship Between
    Sales & Installation

  • Warranty and Call Backs

  • Customer Skills

  • Marketing Ourselves & Driving Referrals

  • Implementation

 

Who Should Attend

Salespeople & Day 1 attendees (owners, installers, replacement techs, foremen, and other revenue generators involved in the installation process).

Pricing (Covers Both Days of 2-day Session)

Standard Dealers $800.00 per person.
Silver Star Dealers $700.00 per person.
Silver Star Elite Dealers $600.00 per person.

Tuition will cover lunch each day. Tuition can be financed over four months starting in April 2019.

Location

Embassy Suites
200 Stoneridge Dr.
Columbia, SC 29210

Register below or contact your Epting Territory Manager for more details!

Register Now